We accept no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of product. If you dispose of packaging material or attempt to return the merchandise without contacting the fulfiller, you jeopardize Our chances of making a claim, and you may not receive credit for the return. Please save all packaging material and paperwork for the order if shipping damage is a possible issue. If you have accepted delivery and then find shipping damage, please call the fulfiller immediately using the contact information included with the order. If an order arrives to you with obvious shipping damage, please refuse the delivery. If you receive defective merchandise, please contact Service Provider for assistance. The return credit should be reflected on your statement within one or two billing periods, depending on your financial institution's billing cycle.Ī defective item is one that is inoperable but has no apparent damage. Your credit card should be credited within 10 business days of the time that you receive this email. In these cases, you may be compensated for the return shipping.Īs soon as the fulfiller receives and processes your return, We will notify you via email.
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